Welcome to
CQC Registration Support
We offer sound, expert, practical help and advice with CQC regulation.
We know the CQC registration process – literally – from the inside out, having worked within the Care Quality Commission and regulated providers of health and social care.
All of our team are experienced regulation experts and health and social care managers.
We offer a quality service at a highly competitive price and provide excellent value for money.
Making good business sense
We understand the demands of running a business. Our approach is designed to help you to enhance quality and improve business efficiency, whether you are a new or well-established provider.
We can advise on systems that demonstrate compliance, are practical, cost effective and streamlined and help you to set up effective quality monitoring and improvement systems.
A clean bill of health from CQC is essential for continued business success. CQC publish inspection reports and notify commissioners and the national and local press when a provider is found to breach the standards. The impact on business can be substantial.
As well as information published by CQC, websites such as www.iwantgreatcare.com and www.patientopinion.org.uk and NHS Choices hold an increasing database of reported user experience. Commissioners and CQC can be expected to review such feedback.
Resources such as these will be increasingly used by patients, service users and carers in selecting their preferred health or social care providers.
Therefore there are real business advantages to being excellent at service user involvement and being able to demonstrate you provide high quality services in ways that are meaningful to service users and patients. We can show you how.
See our About Us page for more details of who we are and how we work.
For New health or social care services
If you are setting up a new service please contact us.
We can help your business get off the ground faster by speeding up your familiarization with CQC regulation – no need to plough through reams of guidance or looking for that one nugget of information. We explain the system and can pinpoint specific information for you in moments. We ensure you understand what regulation means, advise on what needs to be done, both to register and to comply with the law, so that your registration goes smoothly.
With our help new providers can prepare for registration and submit their registration application with greater confidence, less frustration, and spend less time and money doing so.
For GP Practices
All GP practices are required to register with CQC by April 2013. We have worked with GP practices on both a group and an individual practice basis. We have developed a specific range of services to support GP practices achieve CQC registration.
CQC Fastrack Guides
All 3 Fastrack Guides
(with free, purpose designed spreadsheet)
£165.00 +VAT
These Guides were written from scratch over many weeks, having examined and cross-referenced all the applicable advice from CQC, BMA, DoH and NHS, having talked with practice managers and bearing in mind the question “If I were new to compliance, governance and regulation, what would I need to know and do, logically, step by step?”.
They based on our experience of working for the regulator. They explain how CQC assesses compliance, guide you through a compliance assessment process and set out an extensive range of potential evidence sources that you may already have. As part of this support pack we provide our:
- Quick Guide to CQC registration
- Guide to Demonstrating Compliance
- Schedule of Potential Evidence Sources.
Also included is a FREE purpose designed spreadsheet to record your evidence and action plans.
Practices who have used our guidance documents and tools say they found them invaluable and that they saved a considerable amount of time.
For Existing health or social care providers
Demonstrating and maintaining compliance
We know that many providers struggle with how to provide the ‘evidence of outcomes’ and ‘service user experience’ on which the new system of regulation is focused. We will help you ensure that your business is equipped to deliver successful compliance, both now and over the longer term by working in partnership to transfer knowledge skills and tools.
Monitoring and improving quality
We have a strong track record in supporting providers to establish effective governance, quality improvement and performance systems. As well as ensuring compliance with Regulation 10, assessing and monitoring the quality of service provision (formally Regulation 26 visits on behalf of the provider) our approach is based firmly on a business perspective.
Support at times of difficulty
The most difficult issues often surround a critical inspection report, enforcement action or an application to vary registration that has run into difficulty. We have the insight and experience from working within the regulator, to know how to help you make your case and prepare action plans acceptable to CQC. On occasion we work in partnership with our colleagues at Ridouts Solicitors to support our clients to challenge or pursue matters with CQC.
For more information on the range of support we provide for existing providers please
click on the link below.
What is CQC Registration?
The Health and Social Care Act 2008 introduced a new legal requirement for all providers of health and adult social care to register with the Care Quality Commission (CQC) and demonstrate they meet essential standards of quality and safety. Without registration you do not have a licence to operate. If you do so you would be breaking the law.
The Care Quality Commission is the independent regulator of health and adult social care services in England. It was formed in April 2009 from the merger of the Healthcare Commission, Commission for Social Care Inspection and the Mental Health Act Commission. It has powers to register and license providers of care services, if they meet essential standards of quality and safety. CQC monitors providers to make sure they continue to meet these standards and has powers to take enforcement action where they do not, including civil or criminal prosecutions.
